Welcome to the Reverberation Tech Pvt Ltd ("Reverberation Tech Pvt Ltd") websites located at https://urbanhealth.ai ( the "Site"). Please read these Terms of Service (the "Terms") and our Privacy Policy carefully because they govern your use of our Site and our modern meditation and mindfulness services for busy people, accessible via our Site and mobile device application (the "App"). To make these Terms easier to read, our Site, services, and App are collectively called the "Services."

Agreement to Terms

Using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree to be bound by these Terms, do not use the Services.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.

IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THESE TERMS, YOU AGREE (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND Reverberation Tech Pvt Ltd THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. REVIEW CAREFULLY SECTION 15, "DISPUTE RESOLUTION FOR CONSUMERS," BELOW FOR DETAILS REGARDING ARBITRATION (INCLUDING THE PROCEDURE TO OPT OUT OF ARBITRATION).

Changes to Terms or Services

We may update the Terms at any time, at our sole discretion. If we do so, we'll let you know by posting the updated Terms on the Site or through other communications. You must review the Terms whenever we update them because if you continue to use the Services after we have posted revised Terms on the App, you are indicating that you agree to be bound by the updated Terms. Suppose you disagree to be bound by the modified Terms, except as otherwise provided in the "Effect of Changes on Arbitration" section below. In that case, you may not use the Services anymore. Because our Services are evolving, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Health-Related Content

The Services give you the option to choose from several paths of meditation. The descriptions of the tracks, such as "Focus" or “Sleep,” are intended to convey the category or direction of the meditations and should be considered the goal for that path and not a guarantee or certainty. While we hope each meditation path can help you focus your meditation efforts in a particular direction, results are not guaranteed, and not everyone will respond as desired or see benefits. The Services are not a substitute for professional medical advice, diagnosis, or treatment and do not constitute medical or other professional advice. Any physical or mental health-related content that you may find in the Services is broad in nature and scope, describes only general principles, is not specific to you as an individual, and may not be appropriate or relevant to your situation. Such content is not intended to diagnose, treat, cure, or prevent any medical conditions or as a substitute for consulting with your health care professionals. Reliance on any information provided through the Services is solely at your own risk. Never disregard professional medical advice or delay seeking it because of something you have read, seen, or heard on our Services. You should consult your healthcare professionals if you have any questions about your physical or mental health.

Who May Use the Services?

  1. Eligibility. You may use the Services only if you are 18 years or older, capable of forming a binding contract with Reverberation Tech Pvt Ltd, and are not barred from using the Services under applicable law.
  2. Registration and Your Information. If you want to use certain features of the Services, you'll have to create an account with us ("Account"). You can do this via the App through your Facebook or Google accounts. If you choose the Facebook or Google account option, we'll create your Account by extracting from your Facebook or Google account certain personal information such as your name and email address and other personal information that your privacy settings on your Facebook or Google account allow us to access.
  3. Accuracy of Account Information. You must provide us with accurate, complete, and up-to-date information for your Account, and you agree to update such information to keep it accurate, complete, and up-to-date. If you don't, we might have to suspend or terminate your Account. You agree that you won't disclose your Account password to anyone, and you'll notify us immediately of any unauthorized use of your Account. You're responsible for all activities under your Account, whether or not you know about them.

Subscription Fees and Payment

We offer several types of subscriptions for our Services, including a free trial subscription, a monthly subscription, and an annual subscription. By selecting one of these subscriptions, you agree to pay in advance the applicable subscription fee, if any, as posted in the App, plus any applicable taxes and other expenses that may accrue concerning your use of the Services. All payments are non-refundable and non-transferable unless otherwise provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars.

  1. Free Trials. We offer a free trial during which you may use the Services without payment for the time specified in the App or on the Site when you create your Account. Free trial subscriptions are only available to new users when they make an Account. Unless you cancel your free subscription before the end of your trial, we (or our third-party payment processor) will begin charging you the applicable monthly or annual subscription fee until you cancel your subscription. You will not receive a notice from us that your free trial has ended or your subscription has begun. We reserve the right to modify or terminate free trials at any time, without notice, and at our sole discretion.
  2. Advance Payment of Subscription Fees. If you purchase a subscription, the subscription fee (plus any applicable taxes and other charges) will be charged to you at the beginning of the paying portion of your subscription. Monthly and annual subscriptions will be charged to you at the beginning of your subscription and each month or year (as applicable) at the then-current rate. Unlimited access subscriptions, if available, will be charged in one advance payment at the beginning of your subscription at the then-current rate; such subscriptions will give you access to the Services without further cost for as long as we provide the Services. For monthly and annual subscriptions, you will be automatically charged each month or year, as applicable, on the calendar day corresponding to your subscription's commencement date. If your monthly subscription began on a day not contained in a given month, we may charge you on another day in the applicable month as we deem appropriate. For example, if your subscription started on January 31st, your next payment date will likely be February 28th, and you will be billed on that date. Weekly, monthly, and annual subscription fees auto-renew as set forth below.
  3. Recurring Payment. By entering into these Terms and electing a monthly, or annual subscription, you acknowledge that your subscription has a regular payment feature, and you accept responsibility for all recurring payment obligations before cancellation of your subscription by you or Reverberation Tech Pvt Ltd. Your monthly or annual subscription continues until you cancel, or we terminate access to or use the Services following these Terms.
  4. Cancellation of Subscription. You may cancel your subscription at any time. All payments are non-refundable and non-transferable. You will not receive a refund of any portion of the subscription fee paid for the then-current subscription period at the time of cancellation. If you cancel, you can continue to enjoy your subscription through the end of your current month, or year, as applicable to your subscription. You can also withdraw through your play store or app store operator. For example, if you have an iPhone, go to Settings, tap App and iTunes Stores, tap your Apple ID, tap View Apple ID, sign in if requested, then tap Manage under Subscriptions. Please follow the instructions, if any, that we provide to you in response to your cancellation request. Google subscriptions can be managed in the Google Play Store; search for Urban Health and select "Manage Subscriptions."